Personal & Non-Personal Identification Information
We collect “Device” and “Order” Information using the following technologies and/or methods:
- Consent with notice – Customers and subscribers knowingly submit their email address to receive emails from the company and have the option to opt out at any time.
- Please note: Site approved vendor Bounce Exchange blocks pop ups with email capture campaigns from European & Canadian users to comply with GDPR/CASL.
- Performance of a contract – Transactional emails confirming specific order-related steps (ex. order received, shipping information).
- When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
- When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
- Legitimate interest – Customers that have confirmed legitimate interest in the brand (ex. Back in Stock Notifications, Social Contests, etc.).
- Log Files - These track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Tags & Pixels - These are electronic files used to record information about how you browse the Site.
How Do We Use Your Personal Information?
QueensLyfe Cosmetics Brand may collect and use Users personal information for the following purposes:
- To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site. We may use feedback you provide to improve our products and services.
- To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. We may also use this information to screen for potential risk or fraud.
- To run a promotion, contest, survey or other Site feature. We may use the information Users provided to create unique offers to enhance their customer experience and assess the success of the marketing and advertising campaign.
- To send Users information they agreed to receive about topics we think will be of interest to them. We may use the email address to send User back in stock information, editorial content, or shipping information.
- To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How We Protect Your Information?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. For example, we use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We may share your information with these third parties for those limited purposes if you have given us your permission.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Compliance with Children's Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our Site from those known to be under 13, and no part of our website is structured to attract anyone under 13.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
QueensLyfe Cosmetics Brand
This document was last updated on July 08, 2021.